FAQs:

Photos - For Pet portraits :

This is the fun part, so get your cameras out and get snapping. Unless you are like me and the phone is full already with your pet’s photos… haha!

A good clear photo is very important for me to capture your pet in a painting, so please send/upload the best ones!

Few tips:

  • Best if captured outdoors in some good natural light

  • Better without collars/bridles/any other obstructions.

  • Make sure your pet is dry, especially on long ears or coat.

  • It’s best if both eyes are clearly visible.

That’s it!

Sizes

Details about Sizes:

Small: It is a square 20 cm * 20 cm ( 8 inch * 8 inch ), painted on beautiful 320 gsm Khadi watercolour paper handmade in India. Ideal for just face and a bit.

Medium: It is 28cm * 38 cm ( 11 inch * 15 inch ), painted on 425 gsm Saunders Waterford watercolour paper made in UK. It is ideal for the face and shoulders.

Large: It is 31cm * 41 cm ( 12 inch * 16 inch ), painted on 300 gsm Saunders Waterford watercolour paper made in UK. It is ideal for full body.

If you cannot find the size you are looking for please feel free to email me at hello@afinefetch.com.

Shipping

All paintings are shipped flat unmounted and unframed.

I use AnPost, they’re super reliable (mostly!). If yours goes missing, let me know – we’ll find it / work something out. I pack your paintings carefully in a plastic sleeve for water protection. This is all bundled in a rigid Do Not Bend mailer.

All custom charges/ import fees or any other additional fees are the responsibility of the buyer.

Process

Once you select your desired size and “Add to Cart”, you will get a small form to fill out and upload the photos. That’s all I need. You can email me at hello@afinefetch.com if you have any questions or queries.

Yes, the payment is required in full for me to start the painting. If you cancel within 48 hours I am happy to give you a full refund, after 48 hours -

A. Before the painting process has been started - 10% cancellation charge.

B. After the painting process has been started - 25% cancellation charge.

C. If you don’t like the finished painting even after 1 revision - 50% cancellation charge.

I have tried to make the process of commissioning a pet portrait as easy as I can but if you have any feedback please let me know, I’ll love to hear from you.

Based on the photos sent by you I start the painting process. I don’t paint the background, the focus of my painting is your pet.

Once finalized and approved by you, I will ship the final painting.

Lead times

I should be able to finish your painting within 4 - 6 weeks from the date of order, If I am delayed due to unforeseen circumstances I’ll reach out and will let you know.

If you want your painting by a certain date please let me know and I’ll try my best to accommodate your request, excluding shipping times of course!